Ways in which you can help us to help you

1. Please attend appointments on time and, if you require an extended
appointment, inform the receptionist when you make the appointment.

2. If you are unable to keep an appointment at the surgery please let
us know as soon as possible. We can then offer the appointment to
someone else.

3. Please make a separate appointment for each member of the family.

4. Please let us know if you change your name, address or telephone
number.

5. Please only ask to be visited at home if you are too ill to come to the surgery. If you are not sure, feel free to ring the doctor. You will be seen more quickly if you can attend the surgery.

6. If you need a repeat prescription, please order it in plenty of time. Repeat prescriptions may be requested by sending your marked
repeat slip to the surgery by hand or by post.

7. Do your best to promote your own health stop smoking, keep to a
reasonable weight, drink alcohol in moderation, take regular exercise
and eat a healthy diet.

8. Many minor ailments are best treated with remedies available from
the chemist.

9. Please be courteous and understanding to all our staff.

Current Information

Welcome to the Bishopthorpe surgery web site
The Bishopthorpe surgery is part of The Old School Medical Practice, with a second surgery based in Copmanthorpe. To find out…
Suggestions, comments or complaints
We welcome helpful ideas about ways in which we could improve our service. Please address any comments suggestions or criticisms…
What we do
The Practice provides a comprehensive range of specialised services and clinics. NHS Services New patient health checks. Well-man, Well-woman and…
Outside surgery hours
Should you require the services of a Doctor outside the above normal surgery hours, please telephone the relevant surgery number.…
Practice web site launched
In conjunction with the publication of our Practice Leaflet we have also provided a web version. The web site will…
Aggressive behaviour against staff or other patients
We have a policy of zero tolerance as regards aggressive behaviour or abusive behaviour against staff or other patients in…
Confidentiality, security and the Data Protection Act
We are always careful to preserve patient confidentiality and keep all medical information as secure as possible. As a patient,…
Making an appointment
Consultations are by appointment only. An appointment can be made in person or by telephone. Normal surgery appointments are for…
Registering
Forms are available from reception to register you or a member of your family with the Practice. We also ask…
When can you see us?
Bishopthorpe Surgery 46 Church Lane BishopthorpeReception is open:   Monday to Friday 8 a.m. - 12.00 noon   Monday, Wednesday,…

Visitors

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